Maintenance Plans
Per Website
BASIC
Monthly Updates
Annual CMS version upgrades
Monthly full-site backup and storage
Per Website
PREMIUM
Weekly Updates
Quarterly CMS version upgrades
Weekly full-site backup and storage
Per Website
ENTERPRISE
Daily Updates
Monthly CMS version upgrades
Daily full-site backup and storage
Tech Support Plans
Per Website
LOW PRIORITY
Up to 5 support tickets per month
Up to 2 hours of custom design and development time
Response time within 24 hours or less
Work turnaround time 1-5 days
Per Website
STANDARD PRIORITY
Up to 20 support tickets per month
Up to 4 hours of custom design and development time
Response time within 12 hours or less
Work turnaround time 1-2 days
Per Website
HIGH PRIORITY
Unlimited support tickets per month
Up to 10 hours of custom design and development time
Response time within 1 hour or less
Work turnaround time 1-6 hours
